His or her job is to make sure that we KNOW precisely what you need done. We'll tell you your Estimator's name. They'll arrive within an hour of the time you request, or phone from the road if an unavoidable emergency arises.

On-site, they'll explain how a move works, about packing materials and services, equipment, insurance, scheduling, etc. They'll make sure that you have a detailed, workable PLAN to guide your move (or help you develop one, if necessary). They'll see to it that the move costs you as little as possible, without sacrificing the peace of mind that you also value.

Finally, they'll survey your belongings in detail, asking questions, taking notes, and come up with an estimate of their cubic footage and weight.

Our Estimator uses SalesMate ,a totally portable, battery operated, surveying system. It electronically records the survey, calculates the volume and item count by transportation mode, and prints a report right in the your home.

No Ryan Estimator will ever engage in "low-balling" or any of the other shady practices consumers rightly fear. He or she will give you an iron-clad binding quotation.

If our Estimator gets the estimate wrong, we eat the loss, not you! Every now and then our State Registered Weigh Master weighs a guaranteed shipment just to check our estimators' accuracy in estimating. They're routinely found between 5% and 10%; one customer once wrote to declare his amazement at an 0.8% accuracy on a 14,320-pound move!

After all the details have been finalized, we provide you with a Single Point of Contact, our

OFFICE COORDINATOR

Any time you need questions answered, information provided, schedules set or revised, claims settled (very few statistically, but always promptly, courteously, and fairly handled), you phone her, and know she'll serve you any way you need.

On moving day, your original Estimator will return to supervise the project. He or she will introduce you to a Team consisting of

PACKERS LOADERS DRIVER

We could brag about them, all local residents (so you don't have to worry about their availability on the day of your move), but we'd prefer it if you read what past customers -- folks just like you -- have written to us about them. Their words should be more convincing than our about how prompt, professional, caring, and good-natured they are at the point when you are the most vulnerable to loss and most likely to suffer frayed nerves! Read a few testimonies, and we're sure you'll appreciate why RYAN is the moving company for you!

KNOWING   in a business as complex and technical as moving and storage is not easily gained. Not quickly. Not lightly. It takes brains. Dedication. Determination.
RYAN KNOWS that.

So we recruit alert, result-oriented people and put them through a controlled training program which makes sure that every member of the team KNOWS his or her business thoroughly.

CARING grows out of KNOWING you, the Customer. That you really CARE about only one thing from a moving company -- DELIVERY ... More reliably than anyone else. More safely. At a competive price.

We CARE because our knowledge has ripened through experience. That's why, when you deal with RYAN you will deal with seasoned professionals -- exclusively.

It's because we KNOW and CARE that we pay our personnel a liveable wage, and provide health and retirement benefits. Many "cut-rate" movers do not provide these. And their bids appear cheaper. But consider, if a mover is not covered by Worker's Compensation insurance and is injured on your property ... you can be held liable. What will that add to the cost of your move? A part-time, underpaid, unhappy worker is also more likely not to show up on your moving day ... if he gets a better offer elsewhere.

You need to think about these factors. And you should CARE as we do.